Service Philosophy

We are committed to every product, identifying and fulfilling the latent core needs of our customers.

Service Commitment

Response Mechanism: A dedicated 400 hotline is available, enabling customers to activate the service network anytime and enjoy 7×24-hour support.

Follow-Up System: Designated personnel conduct regular follow-ups to understand customer satisfaction.

Quality Assurance: During the product warranty period, if quality issues arise, our team will arrive at the project site within 48 hours to provide free repair or replacement of the affected bearings.